Executive Japanese
Communication Advisory
Practical and effective
business communication support
for foreign professionals and
refined hospitality teams in Japan.
This is not a Japanese language school. It is a private advisory service
designed to help foreign professionals communicate with clarity, confidence,
and cultural precision — so they can move business forward smoothly in Japan.

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Executives
Founders
Specialists

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Hospitality
Staff
EJCA is the abbreviation for Executive Japanese Communication Advisory, an advisory service operated by YSG HOLDINGS G.K. in Japan.
Why work with EJCA?
Executive Japanese Communication Advisory is different from traditional language schools and conventional Japanese tutoring services.
Our advisors bring professional experience from fields such as global business, executive management, pharmaceuticals, healthcare, aviation, hospitality, executive support, and international corporate environments.
Rather than teaching Japanese as an academic subject, EJCA helps clients understand how communication works in real professional settings in Japan.
Clients gain practical insight into the language, expectations, behaviors, and communication styles that help build trust with colleagues, customers, business partners, and stakeholders.
The goal is not simply to speak Japanese correctly, but to communicate with confidence, credibility, and professional impact.
Your Advisory Journey
From your first inquiry to
practical communication
support tailored to your needs.
A Professional's Journey
“My ultimate goal was to communicate as naturally as a native Japanese professional.”
“From the very beginning, my advisor quickly identified the areas where I still needed improvement and consistently selected learning materials that addressed those specific needs. Rather than simply following a fixed curriculum, the advisor also listened carefully to my goals and feedback. In fact, some of the materials we currently use were suggested by me, making the lessons highly personalized and effective.”
“I have become much more confident using Japanese professionally. Communication within a Japanese company—which I once considered one of my biggest weaknesses—has become far more natural and comfortable than before.”
— Mr. A American | 30s
Legal Department, Leading Japanese Financial Institution
For Individuals
- Foreign managers, executives, and specialists working
at Japanese or international companies in Japan - Foreign founders and business owners building or
expanding a business in the Japanese market - Professionals who face challenges communicating with Japanese
clients, business partners, supervisors, or internal teams - Individuals who want to refine how they communicate in
meetings, negotiations, emails, internal coordination, apologies,
requests, and refusals - Professionals who can speak Japanese, but feel uncertain about
business distance, how to move things forward,
or gaps between the Japan office and headquarters
For Companies and
Premium Hospitality Teams
- Premium sushi restaurants, Japanese restaurants, hotels,
members-only venues, and refined service businesses
employing foreign staff - Venues and companies that want to raise the quality
of Japanese communication in premium customer settings - Operators who want to refine staff communication for
reservations, guest interaction, explanations, payment,
and complaint response - Teams that need polished and respectful communication for
both Japanese and international guests
We do not simply work on “Japanese.”
We refine your professional presence in Japan.
Correct Japanese grammar is not enough.
In Japanese business and hospitality settings, the same message can be received very differently
depending on wording, order, distance, timing, and tone.
We help clients refine:
- How to make requests without sounding too strong or too weak
- How to decline without damaging the relationship
- How to apologize with sincerity without accepting excessive responsibility
- How to explain things in refined service settings without sounding too lengthy or casual
- How to express opinions clearly in meetings while maintaining respect
- How to give Japanese customers a sense of reassurance and trust
Move your business forward in Japan — with confidence.
Executive Japanese Communication Advisory
Services
For
• Foreign professionals newly assigned to Japan
• Executives, managers, and specialists who want to identify communication challenges before committing to ongoing support
• Professionals who feel uncertain about Japanese business communication despite having conversational Japanese ability
• Foreign founders and entrepreneurs entering or expanding in the Japanese market
• Spouses, partners, and family members accompanying foreign professionals in Japan who would benefit from practical communication support for daily life and cultural adaptation
• Individuals seeking an expert assessment of their communication style, business impression, and trust-building approach in Japan
A 50-minute private diagnostic session to clarify your current communication challenges.
We review actual business situations such as speaking style, expressions, emails, meeting comments, hospitality phrases, and customer communication, then identify key areas for improvement.
Includes
・Diagnosis of current Japanese communication challenges
・Identification of improvement points based on your role, business context, and customer profile
・Clarification of priority situations and expressions to refine
・Assessment of whether monthly advisory is appropriate
This session can be booked independently.
Ongoing advisory is recommended only after the client’s needs, scope, and advisory fit have been confirmed.
For
• Foreign executives and senior managers working in Japan
• Professionals who regularly communicate with Japanese clients, partners, management, or internal teams
• Foreign specialists responsible for negotiations, presentations, project management, or stakeholder relationships
• Founders and business owners building long-term relationships in the Japanese market
• Accompanying spouses or family members who require ongoing support to communicate more confidently and comfortably in Japanese daily-life situations
• High-performing professionals who want ongoing support to refine communication, strengthen trust, and navigate complex business situations in Japan
A monthly advisory service for foreign professionals working in Japan. We continuously refine the Japanese communication required in real work situations, including meetings, negotiations, internal coordination, emails, chats, customer communication, apologies, requests, and refusals.
Includes
・50-minute private sessions based on real business situations
・Refinement of expressions for meetings, negotiations, emails, chats, and customer communication
・Training for requests, confirmations, apologies, refusals, and proposals in Japanese
・Role-play for important business situations
・Monthly support based on priority business communication needs
Sessions are arranged flexibly within the monthly advisory scope, depending on the client’s practical needs, schedule, and communication priorities.
Premium
Hospitality Advisory
From US$3,000 / month
Senior Advisor assigned based on scope
For
• Premium sushi restaurants and fine dining establishments
• Luxury hotels, ryokan, and private accommodation providers
• Members-only clubs and exclusive hospitality venues
• Premium service businesses employing foreign staff
• Customer-facing teams seeking to elevate Japanese communication standards and guest experience
• Hospitality operators who want foreign staff to communicate with confidence, refinement, and cultural awareness in Japanese service environments
A practical communication advisory service for premium venues and refined hospitality teams. We help foreign staff refine expressions and service flow so they can communicate in Japanese with respect, refinement, and reassurance in real service settings.
Includes
・Japanese hospitality communication diagnosis for foreign staff
・Refinement of expressions for reservations, guest arrival, food explanations, payment, guest send-off, and complaint response
・Japanese service language design based on the venue’s clientele, service standards, and brand tone
・Staff role-play
・Creation of practical phrases and response scripts for use on site
・Communication refinement for both Japanese and international guests
Pricing is customized depending on the number of staff, venue size, and advisory scope.
All services are offered by appointment only and are subject to availability.
Monthly advisory begins only after we confirm the client’s business context, advisory scope, schedule, and mutual fit.
Corporate and Premium Hospitality Advisory fees vary depending on the number of participants,
venue size, and support scope. Final fees will be quoted before agreement.
The first consultation for corporate and hospitality inquiries is complimentary.
Individual clients may book a paid Private Diagnostic Session or request a monthly advisory plan after the diagnostic session.
How This Is Different From
Japanese Lessons
Ordinary Japanese Lessons
- Focus on grammar and vocabulary
- Follow textbooks or fixed curriculums
- Often focus on exams or daily conversation
- Teacher-student relationship
Executive Japanese Communication Advisory
- Focuses on real work situations
- Emphasizes how your words are received by the other person
- Refines trust, impression, and professional distance in Japan
- Covers meetings, customer communication, hospitality, apologies, requests, and refusals
- Works alongside clients as a practical communication advisor, not a language teacher
EJCA Advisory Team
Lead Advisor, EJCA
Representative Partner, YSG HOLDINGS G.K.
Yukiyo Suzuki
- Business Languages
- Japanese / English
Head of Advisory Team / Senior Business Japanese Advisor
EJCA Business Partner
Keizo Korai
- Business Languages
- Japanese / English / German
Senior Business Japanese Advisor
Financial & Global Business Communication
Hidetoshi Yanagihara
- Business Languages
- Japanese / English
Business Japanese Advisor, Publishing, Tourism & Cross-Cultural Communication
Kiwamu Ogawa
- Business Languages
- Japanese / English / Spanish (Conversational)
Your Advisory Journey
From your first inquiry to practical communication support tailored to your needs.
- Step 1
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Inquiry
Tell us about your current challenges, target participants, business context, and desired support scope.
- Step 2
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Private Diagnostic Session
We clarify your current challenges and priorities in a 50-minute diagnostic session.
- Step 3
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Advisory Proposal
We propose an individual monthly advisory plan or a corporate or hospitality advisory structure.
- Step 4
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Agreement and Payment
After confirming the scope, we proceed with the agreement and payment process.
- Step 5
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Monthly Advisory Begins
We begin refining practical communication based on real business situations.
FAQ
- Is this a Japanese language school?
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No.
Executive Japanese Communication Advisory is not a language school. We support foreign professionals and hospitality teams working in Japan with practical communication, professional impression, and trust-building in real business situations.
Our focus is not grammar or exam preparation, but helping clients communicate effectively in Japanese workplaces and customer-facing environments.
- My Japanese is already at a business level. Is this service still useful?
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Yes.
Many of our clients can already communicate in Japanese. However, they often want support with nuance, professional positioning, executive communication, customer interactions, internal meetings, and building trust in Japanese business environments.
The difference is often not language ability, but communication effectiveness.
- Do I need to speak Japanese fluently to join?
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No.
The service is suitable for a wide range of Japanese proficiency levels. During the Diagnostic Session, we assess your situation and recommend the most appropriate support approach.
- Is this service suitable for executives and senior professionals?
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Absolutely.
The service is specifically designed for foreign professionals, executives, entrepreneurs, specialists, and leadership-level employees who need to navigate Japanese business culture and communication with confidence.
- Can you help prepare for meetings, presentations, or difficult conversations?
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Yes.
We can support preparation for business meetings, presentations, negotiations, customer interactions, performance reviews, interviews, and other situations where communication and professional impression matter.
- Is everything conducted in Japanese?
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No.
Support can be provided in both English and Japanese depending on the client’s needs and communication goals.
- Do you offer support for hospitality teams?
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Yes.
Premium Hospitality Advisory is designed for hotels, restaurants, luxury service providers, and hospitality teams that wish to improve communication quality, guest experience, and trust-building with Japanese customers.
- How does the Diagnostic Session work?
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The Diagnostic Session is a private 50-minute consultation where we discuss your professional situation, communication challenges, goals, and priorities.
Following the session, we will recommend whether ongoing advisory support would be beneficial.
- Is ongoing monthly support required?
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No.
The Diagnostic Session can be booked independently. Ongoing advisory support is available only if both parties believe it would be valuable.
- Can my company sponsor the service?
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Yes.
Many clients receive communication support as part of professional development, leadership development, relocation support, or executive coaching budgets.
Corporate sponsorship arrangements can be discussed individually.
- Do you guarantee specific business outcomes?
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No.
Communication support can improve clarity, confidence, and effectiveness, but business outcomes depend on many factors beyond communication alone. Therefore, specific results cannot be guaranteed.
- How do I make payment?
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Service fees are quoted in U.S. dollars for international reference.
However, payments are generally made in Japanese yen by bank transfer to a Japanese bank account. The applicable JPY amount will be calculated based on the exchange rate at the time of invoicing.
Detailed payment instructions will be provided after your application or consultation request is confirmed.
Yukiyo Suzuki is the Founder & Lead Advisor of Executive Japanese Communication Advisory (EJCA) and Representative Partner of YSG HOLDINGS G.K. She supports foreign professionals and refined hospitality teams in Japan with practical Japanese communication, professional presence, and trust-building.
Her background spans aviation, global business, healthcare-related IT and CRO companies, law firm environments, university education, Japan sales and alliance work within global team environments, executive management, and private helicopter guest support. Having lived and worked in New York for approximately 10 years, she brings a practical understanding of cross-cultural communication between Japanese and international business settings.
She has worked in environments where language, tone, timing, courtesy, and situational judgment directly affect trust. Her experience includes enterprise-level business communication, client-facing discussions, internal coordination, executive-level interactions, and premium service settings for international guests.
As a part-time lecturer at the University of Yamanashi, she teaches international students in engineering-related academic contexts. This experience also informs her ability to explain practical Japanese communication to non-native speakers in a structured and accessible way.
At EJCA, she provides advisory support that goes beyond language correction. Her approach helps clients choose words, responses, and communication styles that sound natural, professional, and trustworthy in Japanese business settings, including email, meetings, reporting, requests, hospitality interactions, and communication with Japanese colleagues, clients, and partners.